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Currently Available Positions

HANDYMAN (PRETORIA)

Expected Tasks:

• Perform basic maintenance tasks
• Painting
• Filling crevices or gaps
• Light repairs
• Cleaning and landscaping
• Installationss
• Detect and report the need for major maintenance repairs
• Respond to maintenance requests in a timely and professional manner
• Do repair work on mechanical, building, plumbing and electrical systems
• Ensure that all tools and equipment are in good working condition and fixed as needed
• Undertake duties as assigned or emergency tasks
• Admin

Other Special Requirments (e.g. abilities, skills and attributes):

• Hard-working
• Problem solving ability
• Basic mathematical ability
• Good communication skills
• Organised
• Attention to detail
• Good physical health
• Ability to work with hands
• Team player
• Ability to work without supervision

Please Note: Kindly complete the application form on a desktop computer (not a mobile phone).

GRAPHIC DESIGNER (PRETORIA)

GoodX is searching for a skilled and industry experienced Graphic Designer to elevate our brand with captivating visuals. In this role, you’ll create striking designs for digital platforms, including branding materials, website assets, and imaginative concepts that push boundaries. We’re looking for someone with a keen eye for detail, a passion for creative innovation, and expertise in modern design tools. Ready to shape the future of xAI’s visual identity? Apply now and join our dynamic team.

Purpose:

• Design print and digital materials in a coherent visual language
• Maintain high-quality brand standards for GoodX
• Create designs and websites for both external clients and GoodX companies

Work Specifications:

• Brummeria, Pretoria
• Hybrid position (Week in, week out)
• Work as part of our graphic design team
• Needs at least 2 years experience

Key Responsibilities:

• • • Graphics
      • Conceptualisation of visual material based on requirements
      • Create images and layouts by hand or using design software
      • Create & update websites’ look & feel
      • Create graphics for various social media platforms
      • Enhance online platforms’ look & feel
      • Work with clients to make sure designs meet their design criteria
    • Graphics such as, but not limited to:
      • Flow charts
      • Advertisements
      • Screen displays
      • Presentations
      • Brochures
      • Booklets
      • Corporate identity
      • Marketing materials
      • Mass mails
      • Expos
      • Website designs for clients as well as GoodX companies

Skills and attributes:

• Adaptability
• Excellent communication (verbal and written) skills
• Good interpersonal skills
• Creativity
• Detail-oriented
• Ability to work as part of a team or independently
• Ability to analyse data and make deductions
• The ability to prioritise effectively and make swift decisions in response to shifting priorities

Please Note: Kindly complete the application form on a desktop computer (not a mobile phone).

First Client Liaison: International (Pretoria)

General Purpose of the Role:

To perform a Client Support role to both national and international clients. This entails:

• Providing customer support for GoodX software
• Maintaining, setting up and configuring client systems
• Developing and maintaining healthy client relationships
• Keeping clients updated on new products and additions to the software

Legal Requirements:

• Drivers licence and own transport
• Clean credit record and no criminal record
• South African citizenship, or relevant work permit/visa

Education & Experience:

• Linux, Odoo, Google Workspaces, MS Office
• Problem solving
• Client relations
• Time management
• 2-3 years’ medical industry experience would be advantageous
• Call center experience would be advantageous

Key Responsibilities:

• Complete assigned work according to the given timetable
• Dealing with tickets by:
  • Investigating issues reported via tickets
  • Escalating issues that cannot be resolved, with the necessary feedback to the client
  • Resolving issues that can be resolved, with feedback to the client when issue has been resolved
• Monthly system health checks on the practice or installation
• Provide training to clients who are not familiar with all GoodX functions
• Manage and deal with telephonic inquiries and issues, and record them on the ticket system
• Training and hand-holding of new clients and installations where necessary
• Developing workflows for clients
• Any ad-hoc instructions given by team leaders or management

Skills and attributes:

• Problem-identification and -solving skills
• Client-oriented
• People skills
• Patience and empathy
• Telephone etiquette
• Ability to work under pressure and unfavourable conditions
• Driven
• Must be willing to go the extra mile
• Team player

Unfavourable job requirements:

• Office bound
• Travelling
• Successful candidates will be required to work on a rotating roster which includes night shifts to provide 24-hour support to clients.

Please Note: Kindly complete the application form on a desktop computer (not a mobile phone).

First Level Client Support Consultants

(For Pretoria or Northern Cape)

We are looking for innovative people to join our company.

You will be required to:

• Offer complete support for software clients
• Set up, maintain, and configure client systems
• Build client relationships
• Keep clients informed about new products and additions to the system
• Medical industry experience is always beneficial

What you need:

• General computer literacy
• Strong people skills
• Have good telephone etiquette
• Strong written and verbal communication skills (English and Afrikaans)
• Provide high-level customer service
• Ability to deal with demanding clients

Must-have qualifications:

• Grade 12

Knowledge of:

• Experience in the medical field or IT is beneficial

Legal requirements:

• Clean credit record and no criminal record
• South African citizen, or work permit
• Code B Driver’s License and own transport

If you do not have a computer, access to the internet, or need technical assistance, go to IT Knape at the old pet shop at Stokkiesdraai. For Northern Cape applicants, feel free to ask Jaco or Suelette for help.

Please Note: Kindly complete the application form on a desktop computer (not a mobile phone).

DevOps Consultant (Brummeria, Pretoria)

General Purpose of the Role:

To handle the management of the day-to-day problems and ensure that critical systems remain operational.

Legal Requirements:

• Code B driver’s licence and own transport,
• Clean credit and no criminal record,
• South African citizen, or work visa.

Education & Experience:

• Matric,
• IT diploma or degree will be advantageous,
• Understanding of Linux, Linux servers, Dockers, Ansible, PostgreSQL is advantageous,
• Understanding of network infrastructure,
• Understanding of data protection regulations,
• Experience with DevOps tools.

Key Responsibilities:

• Maintain and optimise operational networks and servers,
• Responsible for managing devices and passwords,
• Oversee data backup and system security (e.g., user authorisation, firewalls),
• Prioritise tickets that need to be settled,
• Installations, upgrades and configurations of hard- and software,
• Evaluate system performance and recommend improvements,
• Automate processes,
• Resolve problems escalated by support teams, and/or clients,
• Ensure that data is handled, transferred or processed according to legal and company guidelines (POPIA),
• Provide support and guidance to stakeholders via help desk,
• Manage client expectations,
• Control costs and budgets regarding IT systems.

Skills and attributes:

• Diagnostic and problem-solving skills,
• Client-oriented,
• Patience and empathy,
• Curiosity,
• Eager to learn,
• Ability to work independently,
• Ability to prioritise,
• Sense of responsibility.

Unfavourable job requirements:

• Possible after hour support,
• Occasional travelling.

Please Note: Kindly complete the application form on a desktop computer (not a mobile phone).

Senior Developers

If you have exceptional talents as a developer and strong application of the following skills, then GoodX Software is for you.

What you need:

• Strong problem-solving skills
• Curiosity to figure out problems and solve them well
• Strong design skills (infrastructure, application, database design)
• Actively participate in code review
• Innovative approach (we thrive on efficiency and growing in the process)
• Performance is key

Technical skills:

• JavaScript (Node.js, Knockout.js, Angular, ReactJS, Typescript)
• Python
• SQL (preferably PostgreSQL)
• Linux competent

Understanding of the following would be beneficial:

• Docker, HAProxy, WireGuard
• Scrum
• UX & UI design

Please note: kindly complete the application form on a desktop computer (not a mobile phone).