Start your journey with the GoodX Team today

Currently available positions

Gekwalifiseerde Nutsman

Ligging: Pretoria, Gauteng

Betrekkingtipe: Voltyds

Posoorsig

Ons is op soek na ‘n veelsydige en betroubare Nutsman gebaseer in Pretoria om fasiliteitsonderhoud, elektriese werk en loodgieterherstelwerk te hanteer.

Verwagte Take:

• Uitvoering van algemene gebou-herstelwerk en onderhoud
• Opsporing van elektriese foute, herstelwerk en installasies
• Herstel van loodgieterlekke, oopmaak van dreine en installering van pypwerk
• Diens van ligte, skakelaars, kragproppe en DB-borde
• Sonpaneel installasies en onderhoud van sonstelsels
• Uitvoering van roetine voorkomende onderhoudsinspeksies
• Herstel van toebehore, beslag, deurslotte en meubels
• Veilige hantering van standaard kraggereedskap en onderhoudstoerusting
• Reis na ander persele soos benodig.

Spesiale Vereistes:

Kwalifikasies en Sertifisering:

• Loodgieter Rooiseëlsertifikaat (Artikel 13 / 26D)
• Elektriese Rooiseëlsertifikaat
• Bedradingslisensie, PV groenkaart sal voordelig wees
• PIRB professionele lisensie
• Geldige Kode 8 / EB Suid-Afrikaanse Bestuurslisensie
• Skoon kriminele rekord
• Bestuurslisensie

Vaardighede en Vermoëns:

• Praktiese loodgieterherstelvermoë
• Elektriese foutopsporing- en diagnostiese vaardighede
• Multi-ambagvermoë (kleiner timmerwerk, verfwerk, messelwerk)
• Handvaardigheid en fisiese uithouvermoë
• Vermoë om bouplanne en bedradingsdiagramme te lees
• Goed met admin wees
• Inspeksies te kan doen om proaktief onderhoud te doen

Persoonlike Eienskappe:

• Hoë betroubaarheid en eerlikheid
• Sterk probleemoplossingsingesteldheid
• Goeie kommunikasievaardighede
• Hoë aandag aan detail
• Moet goed onderdruk kan werk
• Moet goed in ’n span, asook onafhankilik en sonder toesig kan werk
• Goeie tydsbestuur en selfmotivering

Technical Writer

Can you turn Complexity into Clarity?
We’re looking for a passionate and detail-oriented Technical Documentation Writer to join our fun, supportive, and collaborative team

What You’ll Do

Create and maintain clear, accurate, and user-friendly documentation for GoodX.

What We’re Looking For

• Exceptional English writing, grammar, and spelling skills.
• The ability to communicate confidently in both English and Afrikaans.
• Strong attention to detail.
• Excellent organisational and time management skills.
• A logical thinker who enjoys solving problems.
• Someone who takes initiative and enjoys learning
• The ability to work independently and as part of a team.
• A positive attitude and a commitment to producing high-quality work.

Our Ideal Candidate

We’re looking for someone who is curious, enjoys learning, and takes the time to understand software before documenting it. Someone who thinks critically, asks questions, and takes pride in creating clear, accurate, and user-friendly documentation. We value collaboration, professionalism, and mutual respect, and we’re looking for someone who wants to grow with our team, contribute positively, and build a long-term career.

Advantageous

• Experience in technical writing or creating user documentation
• Knowledge of the GoodX System (beneficial but not essential).

Requirements

• South African citizen or valid work permit.
• No criminal record.
• Valid Code B driver’s licence and own reliable transport

Think you’re the right fit? We’d love to hear from you!

First Client Liaison: International (Pretoria)

General Purpose of the Role:

To perform a Client Support role to both national and international clients. This entails:

• Providing customer support for GoodX software
• Maintaining, setting up and configuring client systems
• Developing and maintaining healthy client relationships
• Keeping clients updated on new products and additions to the software

Legal Requirements:

• Drivers licence and own transport
• Clean credit record and no criminal record
• South African citizenship, or relevant work permit/visa

Education & Experience:

• Linux, Odoo, Google Workspaces, MS Office
• Problem solving
• Client relations
• Time management
• 2-3 years’ medical industry experience would be advantageous
• Call center experience would be advantageous

Key Responsibilities:

• Complete assigned work according to the given timetable
• Dealing with tickets by:
  • Investigating issues reported via tickets
  • Escalating issues that cannot be resolved, with the necessary feedback to the client
  • Resolving issues that can be resolved, with feedback to the client when issue has been resolved
• Monthly system health checks on the practice or installation
• Provide training to clients who are not familiar with all GoodX functions
• Manage and deal with telephonic inquiries and issues, and record them on the ticket system
• Training and hand-holding of new clients and installations where necessary
• Developing workflows for clients
• Any ad-hoc instructions given by team leaders or management

Skills and attributes:

• Problem-identification and -solving skills
• Client-oriented
• People skills
• Patience and empathy
• Telephone etiquette
• Ability to work under pressure and unfavourable conditions
• Driven
• Must be willing to go the extra mile
• Team player

Unfavourable job requirements:

• Office bound
• Travelling
• Successful candidates will be required to work on a rotating roster which includes night shifts to provide 24-hour support to clients.

Please Note: Kindly complete the application form on a desktop computer (not a mobile phone).

First Level Client Support Consultants

(For Pretoria or Northern Cape)

We are looking for innovative people to join our company.

You will be required to:

• Offer complete support for software clients
• Set up, maintain, and configure client systems
• Build client relationships
• Keep clients informed about new products and additions to the system
• Medical industry experience is always beneficial

What you need:

• General computer literacy
• Strong people skills
• Have good telephone etiquette
• Strong written and verbal communication skills (English and Afrikaans)
• Provide high-level customer service
• Ability to deal with demanding clients

Must-have qualifications:

• Grade 12

Knowledge of:

• Experience in the medical field or IT is beneficial

Legal requirements:

• Clean credit record and no criminal record
• South African citizen, or work permit
• Code B Driver’s License and own transport

If you do not have a computer, access to the internet, or need technical assistance, go to IT Knape at the old pet shop at Stokkiesdraai.

Please Note: Kindly complete the application form on a desktop computer (not a mobile phone).

Senior Developers

If you have exceptional talents as a developer and strong application of the following skills, then GoodX Software is for you.

What you need:

• Strong problem-solving skills
• Curiosity to figure out problems and solve them well
• Strong design skills (infrastructure, application, database design)
• Actively participate in code review
• Innovative approach (we thrive on efficiency and growing in the process)
• Performance is key

Technical skills:

• JavaScript (Node.js, Knockout.js, Angular, ReactJS, Typescript)
• Python
• SQL (preferably PostgreSQL)
• Linux competent

Understanding of the following would be beneficial:

• Docker, HAProxy, WireGuard
• Scrum
• UX & UI design

Please note: kindly complete the application form on a desktop computer (not a mobile phone).