The GoodX Patient Identifier
Fast, Accurate Patient Identification for
Modern Medical Practices
The GoodX Patient Identifier feature helps medical practices verify patient identity
instantly using secure facial recognition. This means fewer errors, faster check-ins, and a
safer, more professional workflow for your team and your patients.
What is the GoodX Patient Identifier?
The Patient Identifier is a built-in facial recognition tool that confirms a patient’s identity by comparing their real-time image with the photo stored in their GoodX profile. Once matched, the system automatically opens the correct patient file, booking information and account details.
This makes patient check-ins faster, more reliable and significantly more secure.
Why Accurate Patient Identification Matters
Patient identification errors can lead to billing issues, safety risks and unnecessary admin. The integrated Patient Identifier reduces these risks by ensuring every patient is matched with the correct file.
How the GoodX Patient Identifier Works
The Patient Identifier GoodX system uses a simple and effective four-step process:
This workflow saves time and reduces manual admin for reception and clinical staff.
Key Features and Benefits
Accurate Patient Identification
The Patient Identifier GoodX reduces manual errors by ensuring staff always work with the correct patient file.
Faster Check-In and Booking Confirmation
As soon as the system verifies a patient, GoodX automatically updates their booking status.
Instant Access to Patient Information
Reception and clinical teams receive immediate access to billing details, outstanding balances, notes or alerts, and booking history.
Enhanced Privacy and Security
Only verified patients can be linked to their medical or billing information.
Workflow Automation Support
The Patient Identifier GoodX can trigger automated actions, improving efficiency across the practice.
Better Patient Experience
Patients enjoy a fast, seamless and professional check-in process.
Easy Setup for New Patients
New patients can be added quickly. A photo is captured and linked to their file immediately, allowing the GoodX Patient Identifier to recognise them on every future visit.
This setup improves workflow, speeds up registration and reduces administration errors.
Suitable for All Types of Medical Practices
Any healthcare provider that wants to reduce admin and improve patient safety will benefit from this system.
Included Free With GoodX Software
Any healthcare provider that wants to reduce admin and improve patient safety will benefit from this system.
Start Using the GoodX Patient Identifier Today
Upgrade your patient experience with secure facial recognition.
FAQ
What is the GoodX Patient Identifier?
GoodX is an all-in-one, paperless system that combines scheduling, billing, clinical notes, claims processing, and patient engagement tools in one easy-to-use platform. This eliminates the need for multiple software systems and allows for seamless management of your entire practice.
How does the GoodX Patient Identifier work?
Yes, GoodX is a fully web-based, cloud-enabled platform, so you can log in from anywhere with an internet connection. Manage your practice remotely and stay in control, no matter where you are.
Why should my practice use facial recognition for patient identification?
Yes, GoodX allows for real-time claim submissions, automated reconciliation, and integration with health insurers. This ensures faster payments, reduced claim rejections, and a significant reduction in administrative burden.
Is the GoodX Patient Identifier included in my GoodX Software?
GoodX features a customisable appointment diary that allows you to manage patient bookings, staff schedules, and room allocations. Patients can book online using the patient portal, and the system automatically sends SMS or email reminders to reduce no-shows.
Does the GoodX Patient Identifier work for new patients?
GoodX offers tools for SMS and email notifications to remind patients of appointments, payments, or important updates. Patients can also use the myGrandCentral portal to book appointments and access their information.
Which types of practices can use the GoodX Patient Identifier?
Going paperless with GoodX makes your practice faster, more efficient, and cost-effective. It digitises patient records, billing, notes, and schedules, reducing errors and freeing up staff to focus on patient care. With automated reminders, claims, and billing, plus 24/7 secure access from any device, you run a smarter, future-proof practice that’s GDPR/HIPAA compliant.