GoodX Testimonials show trusted client experiences

“The process was incredibly smooth and pleasant, and I couldn’t believe I got the finance that quickly! Traditionally I’ve used banks for loans, but this wasn’t sustainable and Merchant Capital’s medical finance proved to be the perfect solution. The fact that it was Shari’ah Certified was just the cherry on top.”

“By funding my masters degree through Merchant Capital, I will now pay for my studies within 18 months directly through my medical practice”

Excellent training and after sales service and support. Goodx has made a huge difference to the admin of the practice and as the Administrator of the practice, I recommend it highly to other medical practitioners.

GoodX has been an invaluable addition to my medical practice. Their service is top-notch, and they are always quick to respond whenever we encounter any issues. The team is professional, knowledgeable, and genuinely helpful, which has made managing our practice much easier. I highly recommend GoodX to anyone looking to start or streamline a medical practice. Their support and reliable solutions are truly second to none.

The technicians are the friendliest and most helpful people you could encounter. Their software is really easy to use and was tailor made to suit the need of our practice. The service is efficient and incredibly convenient for admin purposes. Any issues are resolved timeously and competently. Very impressed!

No practice too big or too small! As Oral Hygienists were only recently allowed to practice independently, I approached them for my record keeping and billing solutions, even though they have never dealt with my practice type before, they created and tailored a practical and affordable package for me as I was only seeing one or two patients part time at that point. The personal touch and professionalism I have come to experience from them the past 4 years have been amazing. If I could give 10 stars out of 5, I would!

Honestly the best service and system ever! Makes my life so much easier compared to other software systems. Absolute bliss to work on and with agents who assist almost immediately with any support needed.

Excellent software support, always! I am very happy with the service and support from Goodx. I have been a loyal customer for 5 years!

Excellent service and prompt support

The level of customer service at GoodX is second to none. It’s always a pleasure interacting with such a professional and friendly team. Big thanks to Hilton and the entire GoodX team for making every experience a great one. You guys are the BEST!!

I would also like to compliment my most favourite company GoodX for excellent service everyday.

Thanking you Mr Coetzee for assisting us in the Dental practice for the integration of our xrays we happy with the excellent service.

Great fast effective service. Thank you

Amazing service. I’m a registered dietitian and I started using the GoodX system on 13 Nov 2023… and oh my word… it was SUCH smooth sailing ⛵️ and really the best service from the best people. Thanks to everyone in the team… but specifically Farell, Armand, Andrew, Demi and Mignon… you are the best!

Excellent support and program. Everything is so simplified and easy to access.

The technicians are the friendliest and most helpful people you could encounter. Their software is really easy to use and was tailor made to suit the need of our practice. The service is efficient and incredibly convenient for admin purposes. Any issues are resolved timeously and competently. Very impressed!

Doulene Mulder at GoodX provides unrivaled, excellent service. I have recently moved my practice, and as such, have needed all the details and supportive forms updated. Doulene has been quick to respond to all my demands and has been incredibly patient with tecahing me how to optimally use the system. Thank you GoodX for having Doulene on your team, these 5 stars are for her.

This is a great service to use for health care practitioners. the staff are super helpful, queries are resolved in a timeous manner and if you need anything their support is willing to assist you with all your queries regarding anything relating to your Practice and their software, this is definitely needed if you have your own medical practice.

I spoke to Justin who assisted me with my query very swiftly. Our Account Manager is Pieter Van Der Lith, who is always super friendly, professional and very quick to respond whenever we report any issues. GoodX is an overall professional company and we’ve been extremely happy doing business with them for the past few months.

Thank you for your most valuable assistance this morning Arno. GoodX is really a user friendly system but newcomers like me do need assistance from time to time. You are a born Trainer, thank you! Ronel. Dr. CL Bester, Mooikloof Village, Pretoria

Madelein at GoodX was amazing with her services she provided and resolved 2 tickets within minutes. She did it with so much pleasure and I was very satisfied with the results. She is amazing and really a great contribution to the GoodX Support team. Thank you, Madelein, and WELL DONE!!!!

Ryan is definitely the best. Excellent to communicate with and never too busy to help!! Thanks so much Ryan I wish there were more people like YOU!!!! And thanks, GOODX Excellent Service!!!

Very helpful and swift service when tickets are logged, thank you to the different consultants that continuously assist plus Nerisa Nagel who assisted me today.

We encountered a problem with the programme we use to work with. Chanel, one of the consultants, assisted us to find a solution. She gets a 5 star rating from me for excellent work done and assistance. Very professional and on top of her game. Thank you, Chanel – you did an excellent job.

Tiaan von Mollendorff has gone out of his way to assist. I do appreciate his patience and friendly manner in which he deals with his clients.

The GoodX team is always so amazing to work with! Louine has been absolutely amazing and everyone’s efforts to check in on how I am coping whilst offering amazing support is admirable. Keep up the amazing work and thank you for teaching me all of the great things that come with using this system. I am THRILLED!! The system is such an awesome concept and I particularly enjoy all of the amazing updates that come with it. Its constantly becoming more user friendly and the information provided is so easy to understand which makes the whole process great!

This is a great and easy software to work with. The training and on boarding sessions were great. I loved the service from the GoodX team. Francois has so much passion for his work, keep it up.

An exceptional software and billing programme with excellent support! Every query is dealt with timeously and with patience & professionalism. The system itself is a pleasure to use! Training is sufficient to have you productive from day 1. The online training system also enables you to troubleshoot yourself! I have no regrets switching over to GoodX 🙂

Very impressed with the customer support from GoodX Software. Issues are speedily resolved.

We have been using GoodX web as a practice for almost 5 years.
I enjoy that the system is integrated and that the practice can go paperless. All patient documents can be saved on the individual profiles.
Customer service is past and friendly.

Honestly the best service and system ever! Makes my life so much easier compared to other software systems. Absolute bliss to work on and with agents who assist almost immediately with any support needed.

Happy with their services , it makes running a practice much easier.

Very great service as always. Helped me with a Linux installation without any hassles!

The GoodX Conference 2022 was AMAZING and Floss Oral Hygiene Practice cannot wait for the next one in September! Bring it on! EXCITED!

Great Service. We have been using GoodX in our practice since 2018 highly recommend them for every medical practice.

THANK YOU FOR YOUR QUICK EFFICIENT RESPONSE

Amazing and friendly staff, i always receive the best service from goodX.

Your service has been SUPER efficient!! Friendly and extremely helpful, we would be lost without you Goodx Team!

GOODX SOFTWARE ARE A GREAT AND FAST SYSTEM TO USE FOR YOUR PRACTICE, OUR PROBLEMS THAT WE HAVE GETS RESOLVED QUICKLY. IF THERE SHOULD BE PROBLEMS I MIGHT ADD. THE POPI ACT IS IN PLACE, AND THEY DO CONSTANT UPATES ON THE SYSTEM TO KEEP THE MACHINE RUNNING AND NEVER A ERROR ON THE SYSTEM WHILE WORKING. EMAIL TO KEEP YOU IN THE LOOP OF ALL CHANGES AND TARRIFS OF THE MEDICAL AIDS IF THERE ARE ANY. THANK YOU FOR THE SERVICES, KEEP UP THE GOOD WORK GOODX TEAM. PHYSIOTHERAPIST & TEAM

A must have for any dental practice

Lòme is always so helpfull and has so much patients with me.

Extremely efficient and competent company! Software just a blast to work with! Big “Thank You” shout out from all of us!:-)))

Excellent Assistance from Shaun, time and time again, thank you Shaun!

Fantastic software, great for paperless management of your practice, easy to use, excellent support and seamless billing and switching!! Would recommend highly!!

Thank you James for always be available and your friendly help and knowledge.

GoodX is always available, and always ready to assist with friendly and professional service!
It’s a pleasure to use your software.

Big thanks for the help (MJ) problem solved..

Exceptional fast resolution of an administrative issue on the GoodX platform. Thanks!

A state of the art Medical Software Company that goes above and beyond for their clients. They are affordable and the leaders in their field.

Excellent service and the resolution turn around time is excellent 👌

Dunken we truly appreciate your help at Dr Pitso you always go an extra mile baie dankie

Thank you for hosting me. It was my pleasure to be with you ❣️

Excellent dental program, user friendly, easy to use, attentive staff, overall happiness

On both a professional and personal level, the support provided by the team is awesome.

AMAZING & EFFICIENT SOFTWARE- quick resolution of issues and friendly service everytime!!

Very happy with the service we received due to a small problem.

The session was great and went very well.

Great service

Great experience with their service

Thank you so much for resolving all the pending issues.

Thanks for your quick response on my query and resolving the problem.

Goodx is good experience

Prompt response and assist in resolving matters efficiently

Thanks Noël. You are a great good tutor.

Great product and excellent followup

Get connected with GoodX sofftware

Very Professional, efficient and patient.

Quality service on a consistent basis.

Phenomenal service from Abigail Roos

Mellisa is excellent at resolving issues

Thanks to goodx for responding promply every time.

Excellent after sales support

Thank you for your help Jonathan!

Thanks for your quick response.

Great service as always

Always on the ball.

Excellent service

Great service.

Goodx is the future

I was struggling with manual ERAs Riane assisted me in now comfortable to work on GoodX.
Thank you so much for your patience Riane

Excellent service and prompt support

Good, fast and friendly service

Thanks for your help Mignon and the training video.

The Goodx team is great from reception to FCL.
Chanel Olivier is always friendly and helpful. I can’t remember a time she didn’t come back to me without an answer. Thank you very much Chanel.

Thank you Elmarché! Your knowledge of the software and prompt service are appreciated.

Very competent and friendly, thank you very much