FEATURES

GoodX Bed Management offers real-time insights to help hospital staff efficiently manage patient flow, enhancing overall productivity and supporting hospitals in meeting performance targets. The system also allows for automated reminders and meal orders directly within the bed management interface.

A feature in the following practice types:

Take full control of your cash collections with our fully functional, auditable cash register.

Key features include:

• User session management
• Automated change calculation
• Cash-up with blind balancing
• Administrative oversight and sign-off

Clinical Notes – Comprehensive & Paperless

• Digital, paperless note-keeping for streamlined record management
• Capture vitals and side-room investigations efficiently
• Integrated pathology with e-ordering and e-results
• JACCOLD and risk assessment tools, including visual flags like Framingham
• Systematic review with interactive diagrams for annotations
• Securely add photos taken via a mobile add-on directly to patient records
• Detailed diagnosis and treatment notes
• Prescription management with built-in drug interaction checks
• Generate sick notes and referral letters effortlessly
• Clinically driven billing for seamless invoicing
• Upload and manage PDF reports within patient records
• Flexible note-taking: structured, graphable formats or free-form entries
• Customisable report templates to fit your practice’s needs

Advanced Debtor Management System

GoodX offers a complete and sophisticated debtor management system (Credit Controller) designed to reduce bad debt, lower management costs, and provide valuable business insights. The system can function as a support tool for your debtor controller or operate fully autonomously.

Key features include:

• On-screen debtor management for real-time tracking
• Automated patient and contact management
• Integrated diary scheduling for efficient follow-ups
• Comprehensive credit history, including call logs and correspondence
• Automated follow-up reminders and correspondence
• Customisable reports and letter templates with a built-in designer
• Flexible configuration to align with your credit control processes
• Cost-effective email and fax integration, reducing expenses compared to traditional printing and mailing

GoodX provides a full creditors module that seamlessly integrates with stock management, dental labs, and surgical assistants, ensuring efficient financial and operational control.

• Simple and easy to use
• Graphical interface used to capture periodontal chart with plague, bleeding and associated bleeding score.
• Visual observation and treatment planning screen that can generate a treatment plan with automated billing

Fully Integrated & Customisable Diary

GoodX offers a powerful and fully integrated diary designed to streamline reception workflows and enhance efficiency. Each user can customise their diary with personalised booking statuses, display modes, colours, and visibility settings. The system also includes a built-in task list and an automated benefit checker for seamless scheduling.

Key Features:

• User-friendly interface with intuitive navigation
• Flexible time slots for customised scheduling
• Multi-diary setup with the ability to view multiple diaries on one screen
• Online booking functionality for patient convenience
• Integration with myGrandCentral, allowing easy import of patient demographics
• Seamless connection with electronic clinical notes for efficient record-keeping
• Built-in SMS system for automated reminders and communication

Smart Stickers allow practitioners to set up medical guidelines that define the process for investigating specific patient findings or managing particular diseases.

Key Benefits of Smart Stickers:

• Customisable protocols that outline treatment plans for specific conditions
• Clear patient instructions, helping them understand when and how to manage their condition
• Efficient management of patient treatment, ensuring adherence and improving outcomes

An Electronic Remittance Advice (ERA) provides detailed insights into claim payments and rejections, including reasons for rejections.

GoodX ERA Benefits:

• Direct integration with medical aids for seamless remittance receipt
• Automatic reconciliation of remittance advices, reducing administrative workload
• Eliminates manual data entry, saving time and minimising errors
• Full control over allocations before posting, ensuring accuracy

Facial recognition is an innovative feature that saves time by allowing the software to instantly recognise a patient’s face, opening their correct file or booking. This feature also enables receptionists to greet patients by name, reducing the risk of mistaken identity and enhancing the overall patient experience.

The myGrandCentral Kiosk can be fully customised with your practice’s logo and colour scheme, ensuring a professional appearance that aligns with your brand identity. This branding flexibility helps maintain a cohesive look across all patient interactions.

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With the MyGrandCentral Patient Portal (available via app and website), patients can easily book appointments with your practice in real-time, 24/7. All bookings are automatically integrated into the GoodX diary, and patient details are imported seamlessly.

Key Features:

• Customisable availability: Control appointment slots, minimum lead times, and maximum future days
• Brandable online booking link: Embed on your website for easy access
• Telemedicine support: Enable video call appointments for remote consultations

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GoodX is a comprehensive billing system designed to simplify the use of modifiers. Settings can be configured to automatically apply modifiers (e.g., 0005) where necessary, reducing the risk of human error and ensuring no codes are overlooked—ultimately maximising your practice’s income.

Key Features:

• Automatic modifier application to minimise errors and improve accuracy
• Powerful pricing models that optimise billing for maximum provider income

The GoodX system enables seamless, paperless note-taking, allowing healthcare providers to manage patient records efficiently and securely, without the need for traditional paper documentation. This feature enhances productivity, reduces errors, and ensures that patient information is always accessible.

Key Features:

• Digital note-taking: Replace paper-based documentation with secure, electronic records that can be accessed and updated in real-time
• Customisable templates: Adapt note formats to suit your specific practice or specialty, improving efficiency
• Integrated diagrams and annotations: Easily add visual representations directly to notes, aiding in clearer communication
• Automated risk assessments: Include built-in risk indicators to help clinicians identify potential health issues
• Secure storage and access: Ensure patient data is safely stored and complies with confidentiality standards
• Mobile-friendly: Access and update patient records from mobile devices, enhancing flexibility and convenience

The myGrandCentral Kiosk is a self-service system designed to enhance patient experience and streamline practice operations. It supports patient check-ins, bookings, and payments, all through the myGrandCentral patient portal, helping reduce administrative burdens and increase efficiency.

Key Features:

• Patient verification and document scanning: Confirm patient details, scan important documents, and collect medical history effortlessly
• Consent management: Securely capture patient consent for terms and conditions
• Seamless data import: The import and compare function reduces typing errors by automatically populating patient details, ensuring accuracy
• Health record sharing: Patients can share their medical history directly, improving communication and reducing administrative time
• Arrival alerts: Automatically notifies staff when a patient arrives, improving workflow and reducing wait times
• Increased throughput: Speeds up patient processing during peak hours by minimising manual data entry

The myGrandCentral Kiosk helps your practice operate more efficiently, reduces human error, and enhances the overall patient experience, all while freeing up valuable staff time.

Compliance with the Protection of Personal Information Act (POPIA), also known as the POPI Act, is now mandatory for most organisations in South Africa. This act aims to ensure that personal information is handled securely and responsibly.

Key Considerations:

• What is POPI?
  POPI stands for the Protection of Personal Information and sets regulations on how personal data should be collected, stored, and protected. Regardless of legal requirements, organisations should consider what personal information they capture, manage, and store—and how to secure it.
• Privacy by Design
  One of the core principles of POPIA is “privacy by design”, which means organisations should proactively integrate privacy and security measures into all processes and systems from the outset, not as an afterthought. This ensures that personal data is protected at all stages of its use.
• Security and Privacy
  POPIA is fundamentally about ensuring privacy and security. Organisations must implement strong measures to protect personal information from exposure or misuse.

For more detailed information, visit: www.popiact-compliance.co.za/popia-information

Adhering to POPIA is essential for protecting personal information and building trust with patients, clients, and employees.

The GoodX Reporting Dashboard allows you to efficiently manage your entire practice from a single location. It provides a comprehensive overview of your practice’s performance, offering key insights through various detailed reports.

Key Reports:

• Turnover Report: Track your practice’s revenue and financial performance
• Code Breakdown Report: Analyse and track the use of codes in billing and diagnoses
• Practice Overview Report: Get a snapshot of the overall health of your practice
• Booking Status Report: Monitor the status of appointments, ensuring efficient scheduling
• Booking Type Report: Analyse different types of bookings, helping with resource allocation

The dashboard simplifies practice management by centralising crucial data, allowing you to make informed decisions and optimise operations.

GoodX offers integrated, real-time claims submission to major medical schemes (Discovery, Medscheme, MHG, Bestmed) along with real-time patient validation for non-realtime schemes, ensuring smoother and faster billing operations.

Key Features:

• Real-time claims submission to major schemes and patient validation for non-realtime schemes
• Free patient validation and patient/family detail import
• Free benefit checks with select schemes, including savings, authorisations, and network doctors
• Claim follow-up screen with a rejection resolution mechanism
• Easy electronic PDF proof of submission directly from the claim review screen
• Electronic remittances (ERAs) for increased accuracy and faster claim processing
• Free resubmissions and rejections
• Lower prices for real-time claim switching, paired with excellent service quality

These features collectively simplify claims management, reduce administrative time, and enhance cash flow, making it easier for practices to manage their finances effectively.

The GoodX Task Manager streamlines office management by allowing doctors to assign tasks to individuals in the practice. This feature enhances organisation, making it easier to track progress and receive feedback once tasks are completed.

Key Features:

• Task assignment: Doctors can delegate tasks to specific individuals, improving efficiency and workflow
• Feedback loop: Once a task is completed, a space is provided for feedback, ensuring accountability
• Diary integration: Doctors can pin tasks directly on the diary, making it ideal for script requests
• Automatic pinning for pathology: Incoming pathology results can be automatically pinned based on result ranges, saving time and ensuring nothing is missed

The Task Manager makes office operations smoother, ensures follow-through on tasks, and helps prioritise critical activities.

The GoodX system allows for the easy sharing of surgical theatre lists with hospitals and other doctors through the GrandXChange system. This feature not only improves communication but also ensures POPI compliance by securely sharing patient details electronically, reducing the administrative burden.

Key Features:

• Effortless sharing: Surgical theatre lists are easily shared with hospitals and doctors, improving collaboration and coordination
• POPI compliance: Ensures secure and compliant handling of sensitive patient data
• Reduced admin load: Electronic sharing of details reduces manual processes and administrative effort

This integration streamlines theatre scheduling, enhances data security, and improves overall efficiency in healthcare settings.

Offers the ability to create multi-visit treatment plans with integrated billing. Print treatment plans for multiple visits along with fee estimates and bill as each stage of the work is completed.